At Partwk, we believe in giving you complete control over your personal information and account data. You can delete your account and all associated cloud learning records at any time, with no questions asked.
Option 1: Delete Your Account In-App (Instant)
The fastest and most direct way to delete your account is directly inside the Partwk mobile application:
- Open Partwk: Launch the Partwk mobile application on your device.
- Go to Settings: Tap on the Profile tab in the bottom navigation bar, then select Settings (or the gear icon).
- Select Delete Account: Scroll down to the Danger Zone section and tap Delete account (ڕەشکردنەوەی هەژمارە / حذف الحساب).
- Confirm Deletion: Review the confirmation prompt and confirm. Your account, authentication credentials, and cloud records will be permanently erased immediately.
In-App Route Summary:
Profile → Settings → Delete account
Option 2: Request Deletion via Support (If You Cannot Access the App)
If you have uninstalled the application, lost your device, or are unable to log into the mobile app, you can request account deletion by emailing our support team:
- Send an email to: support@partwk.com
- Use the subject line: Account Deletion Request
- Please send the email from the exact email address registered with your Partwk account so we can verify account ownership.
- Our support team will verify your identity and permanently delete your account, authentication records, and associated data from our servers within 30 days.
What Data Is Deleted?
When your account is deleted through either method, the following information is permanently erased:
- Your Firebase Authentication user identity, email, and password credentials.
- Your user profile, display name, and avatar selection.
- Your entire reading history, book progress, and audio listening playback positions.
- Your daily study streaks, saved bookmarks, and personal highlights.
- Your Family Sharing link or reservation membership.
- Your active session tokens and device authorization records.
Family Sharing Questions
If you need assistance correcting a family member email or managing a locked Family Sharing slot without deleting your account, contact our Family Sharing support directly at sharing@partwk.com.