Support & Contact

Published by ZENTORI STUDIOS LTD • We are here to help

Whether you need assistance with your account, have a question about our book summaries, or need help managing your Family Sharing subscription, our support team is available to assist you.

General & Technical Support

For app feedback, account recovery, bug reports, and general inquiries:

support@partwk.com

Email Support

Family Sharing Support

For questions regarding family slot management, invitations, or member corrections:

sharing@partwk.com

Email Family Support

Frequently Asked Questions

How do I reset my password?

You can reset your password directly from the mobile app login screen by tapping Forgot Password? Enter your registered email address, and a secure password reset link will be sent to your inbox immediately via Google Firebase Authentication.

How does Family Sharing work?

A Primary subscriber on our Family plan can invite one family member to share Premium benefits. Once invited, the family slot is safeguarded with our locked recipient protocol. To correct or reassign a recipient email, please contact our support team at sharing@partwk.com.

How do I delete my account?

You can delete your account at any time in the app via Profile → Settings → Delete account. If you no longer have access to the app, you can email support@partwk.com from your registered email address with the subject "Account Deletion Request", and our team will process your deletion within 30 days.

Which languages are supported?

Partwk provides authentic book summaries and professional audio narrations in three languages: English, Kurdish Sorani (کوردی سۆرانی), and Arabic (العربية). You can switch between languages at any time from your Profile settings.